LibanPost operates today a growing network of over 98 post offices, covering the entire Lebanese territory, and is present in high traffic areas such as shopping malls, with extended business hours, in universities and corporations.
LibanPost Offices welcome you Monday to Friday from 8:00 A.M. to 5:00 P.M. and Saturday from 8:00 A.M. to 1:30 P.M.
LibanPost kiosks at supermarkets, shopping centers and gas stations welcome you 7 days a week from 10:00 A.M. to 10:00 P.M.
LibanPost Office at the Beirut Hariri International Airport also welcomes you 7 days a week, Monday to Saturday from 8:00 A.M. to 8:00 P.M. and Sunday from 8:00 A.M. to 5:00 P.M.
As a result of its persistent efforts, LibanPost has achieved numerous awards, among which:
2006: SuperBrand award for brand excellence
2010 : World Mail Award for Innovation
2010 : World Mail Award for Transformation
2011: ISO 9001 standards for Management & Operations
2012: LebWeb award for LibanPost's website
2012: Best socially interactive platform award for LibanPost's FB page
2012: Best Lebanese Corporate award from the Arab Organization for Social Responsibility
2015: EuroMed Postal Innovation Award
2015: Tatweej Academy award for Excellence
2016: World Post & Parcels Award for Innovation
2018: World Post & Parcel Award 2018
2018: UN SDG Pioneer 2018 - Mr. Khalil Daoud
2018: Service Provider of the Year
2018: EuroMed Postal Innovation Award
After the end of the war in Lebanon, a large-scale reconstruction effort was put into action, aimed at restoring and modernizing the country’s institutions. As part of this program, the need for a full-fledged postal operator was recognized. And so in October of 1998 LibanPost, a privately owned company was given the challenging task of rejuvenating and operating the postal sector in the country.
LibanPost quickly launched a massive rehabilitation program, rebuilding Lebanon's postal infrastructure from the ground up. It also focused on modernizing business methods, as well as integrating the latest in technology to ensure dependable postal and express services at all times. Significantly, it also worked to diversify its business lines with the goal of becoming a "one-stop shop" service provider, fulfilling the everyday needs of both people and businesses, and simply making daily transactions easier.
Fifteen years later, LibanPost's growth has been a resounding success in the postal industry. Despite Lebanon's small population, LibanPost processes over 2000 tons of mail per year in its round-the-clock operating sorting center. It also handles shipments delivery to nearly 2 million addresses every year with 450 postmen, covering distances exceeding 3,500,000 kilometers annually. The company serves 250,000 customers per month through its continuously growing network of 94 post offices in all parts of the country. Its distinctive brand can be found in a wide range of convenient locations that are never far from the consumer in a variety of shopping malls, universities, and large institutions.
Another landmark achievement has been LibanPost's positioning as a formal intermediary between citizens and governmental entities.
Determined in its goal to apply international standards to its operations, LibanPost has also sought and forged collaboration agreements with a number of world-class mail operators such as the French La Poste and Poste Italiane. It has also become a board member of the Postal Europe, with the aim of standardizing regional operations for further improvement of service.
The certification to ISO 9001 standards for Management and Operations crowned LibanPost’s journey of excellence. This success has not gone unnoticed, with LibanPost's persistent efforts gaining it the reputation of an efficient, quality-conscious, and accessible service provider. Throughout its young history, it has won several accolades, including:
SuperBrand award for Brand Excellence – 2006
World Mail award for Innovation – 2010
World Mail award for Transformation – 2010
Certification to ISO 9001 standards for Management and Operations – 2011
LebWeb award for the LibanPost’s website – 2012
Tatweej Academy award for Excellence – 2012
Best Socially Interactive Platform award for LibanPost’s Facebook page – 2012
Best Lebanese Corporate Award from the Arab Organization for Social Responsibility – 2012
ID People - Postal Innovation Award – 2013
Token of Appreciation- Allianz SNA- 2014
EuroMed Postal Innovation Award - 2015
In a country facing many challenges, LibanPost chooses to confront these issues and, through a winning combination of commitment and innovation, turn them into tangible opportunities for growth and development. Indeed, its goal is to become an essential partner that facilitates the day-to-day workings of today's world, determined unceasingly to fulfill every customer's expectation. More importantly, LibanPost aspires to being the right solution, no matter what situation may arise, transforming itself from a simple mail delivery service to becoming an intrinsic part of people's daily life.
LibanPost aims to maintain the organization as one of the most developed, diversified and active postal operator in the Middle East and as one of the industry’s references around the world.
LibanPost is committed to providing high quality postal services and products exceeding customer expectations in reliability, accuracy, consistency, innovation and affordability, and generating profit and creating added value for its shareholders.
We believe that the interests of the Company and the individuals working in it are inseparable. Doing what is right for the business, with dedication, integrity and in respect of the law, will lead to the success of LibanPost and its employees.
We will identify, attract, retain and develop the best people in their respective fields. We will reward and promote individuals based on no other consideration than their performance.
We value social, religious and political differences in individuals.
We firmly believe that people are and will always remain the most valuable asset of the Company.
We all have a clear vision of where we are going, and an understanding of how to reach it.
We focus our resources on achieving our objectives and are committed to delivering the expected results despite any obstacles or challenges.
We always strive to exceed the expectations of our external and internal customers.
We continuously search for better ways to do our work by increasing our efficiency and productivity, improving our processes, and learning from our successes and failures.
We work together as one team, in confidence, trust, cooperation and support of each other, sharing the same vision and objectives across departments, units, businesses and geographies.
We always act as good citizens, contributing to the development of our country and the communities in which we live and work.
We always try to do what is right.
We respect our colleagues and our customers and treat them as we would like to be treated.
We are honest with each other.